Wednesday, November 14, 2007

Wednesday's lessons

There are two:
1) People are so great! (as if I didn't know)
2) Women and Men are different when fighting... but seems like girls are smarter with their strategy

In details:
1) I went to Cheatham's Garage today to change my fan belt. Those are very nice people. Seems like it's family business. They've checked my belts and tighten them... and not only the one I wanted, but few more and did some other really nice things. I would need to return there to change boots and repair oil leak. The thing is - they didn't charge for anything today. They said I can pay everything on Friday. Wonderful! These people trust other people and they seem to build relations, real relations. They probably do not send reminders about oil change, but they talk to their customers and are listening to whatever they have to say. While I was there several people came and in addition to talking about cars they've asked them about their families and other things. They knew more about their customers then just info on their car and car related habits. Very personal approach - works well. Too bad big corporation struggling with CRM cannot reach that level of privacy.
Isn't that great? building relations and trust provides you with loyal customers, and benefits both sides emotionally. Actually, I'm so excited about the place that I would suggest only this company if anyone would ever need a piece of advice.

2) I went to self-defense class. I loved it. Punching - is something I love. And they said use all possible methods to escape, even biting. Biting!!! That's exactly what I do all the time. Don't even remind me about this strategy - I'll use my teeth right away if I ever feel the danger.
Anyway, coming back to the lesson. He said that guys usually fight till there is a winner. Girls, when have to fight, do all possible to escape/run away. If they can discourage the other side, they do not keep fighting till the winning end, but run away!
I think it's smart. Why put yourself in bigger danger that you already are?
And the same principle is in climbing and while water rafting. If there is a chance to avoid danger - just do it. All the climbing trails avoid the most dangerous things if possible. In rafting the ability to avoid danger - that's what is count when you judge about people's ability to rule the boat. Although, when river's category is 3 or below - you may go through all the dangerous spots just for fun.

My day was great!
Now I want to figure out, where and with whom can I master all the punches they've tough us today.

1 comment:

red foxy said...

I went back to that garage on Friday. They've fixed everything and they did not charge me for tightening my belts on Wednesday...
so cool!
Thank you guys!